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Yesterday, 11:06 | #1 |
[M] Reviewer Join Date: May 2010 Location: Romania
Posts: 152,735
| Valve cuts binding arbitration from its Steam user agreement Binding arbitration is a requirement that disputes be resolved by a legal proceeding that takes place outside of courts. Instead of a judge, these disputes are overseen by an arbitrator, who is paid by the company for their service. You can imagine why there might be some conflict of interest inherent (or why companies love these things). Instead, the new SSA says customers should seek resolutions to any problems by first contacting Steam Support. If a solution can’t be reached, disputes will be referred to the court instead of individual arbitration. https://www.engadget.com/gaming/valv...2.html?src=rss |
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