Stefan Mileschin

Since the start of 2021, The Trevor Project, the largest suicide prevention organization for LGBTQ young people, has used an AI technology called the Crisis Contact Simulator to train its counselors on how to talk to in-crisis youth. The tool essentially simulates what a conversation like that may look like with the help of AI chatbots. At launch, the CCS came with access to one such “persona.” Today, The Trevor Project is adding a second one called Drew. The new chatbot represents a fictional youth in their early 20s who lives in California and faces bullying and harassment.

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