Stefan Mileschin

While it's unclear if mainstream PC users are actually using Microsoft's Copilot AI, the company claims that businesses using MS 365 Copilot are seeing plenty of benefits. According to a Microsoft survey, Copilot users at Honeywell save up to 92 minutes per week, while customer service agents at Teladoc are saving up to five hours a week by using the AI tool to draft responses to questions. Now that we're a year beyond the MS 365 Copilot launch (at a costly $30 per seat), Microsoft is eager to throw more AI features at corporate drones.

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