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Best Buy Doesn't Want E-Mail From Customers
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Best Buy Doesn't Want E-Mail From Customers
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13th December 2012, 08:49
| #1 |
| [M] Reviewer  Join Date: May 2010 Location: Romania
Posts: 153,514
 |  Best Buy Doesn't Want E-Mail From Customers Want to contact Best Buy by e-mail? Tough, they don't want your e-mail anymore. A rep for Best Buy tells Happy Customer that e-mail is "unable to offer the same level of in-the-moment assistance" as live chat. The company says a recent survey of BestBuy.com customers showed that 20% of them preferred live chat. http://www.hardocp.com/news/2012/12/...rom_customers/ |
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